How can we help?

Sign up with your email, Google or Apple, pick your username and theme, and that's it: your page lives at zona.is/tuusuario. Then you add your links from the dashboard.

Yes. The Free plan costs nothing. Pro and Business add more tools; you can see them on the pricing page.

Check your spam or promotions folder. If it's not there, request another one from this page. If you use a work email, ask your IT team to allow messages from Zona.

As many as you want, on every plan: links are unlimited.

Yes, on the Pro and Business plans. You connect it from the dashboard and we verify the domain for you; no technical knowledge needed.

In the editor you pick a theme, colors, fonts and buttons. On Pro and Business you get all themes and custom colors.

Yes, on every plan. You download it from the dashboard and share it wherever you like.

No. Zona doesn't take a commission on what you sell. Your customers' payments go straight to your account with the payment provider you connect. The provider charges its own fees.

You connect your own account: Mercado Pago, Stripe or PayPal. That way the money goes straight to you.

Free lets you set up the store as a draft; Pro allows up to 3 products for sale; Business has no limit.

Coupons, a thank-you page, store analytics with customer export to CSV, pixels and abandoned cart recovery.

From the dashboard you can resend their access. If it still doesn't arrive, ask them to check their spam folder and write to us with the order reference.

From your dashboard, under Settings, you can upgrade or downgrade whenever you want, with no lock-in.

Also from Settings. You keep your plan until the end of the period you've already paid for, then you move to Free.

Payments for Zona plans are processed securely by PayPal: with your PayPal account and, depending on your country, with a card. Zona doesn't store your card details.

When you choose a paid plan, a 7-day trial may be offered if you haven't used it yet. You'll see it before you pay.

PayPal emails you a receipt with every charge, and you can also see them in your PayPal account, under Automatic payments and activity.

Try another card or check with your bank. If you were already charged and don't see your plan, write to us.

On reset password you enter your email and we send you a link. It expires for security reasons; if it runs out, request another one.

Links work only once and expire. Request a new one from this page.

From Settings in the dashboard or by writing to us through privacy and data. We delete your zone and your personal data; we only keep what the law requires.

From Settings you upload a document and we review it. It's optional.

Visits to your zone and clicks on your links. On Pro and Business also source, devices, countries and hours.

Free shows the last 7 days; Pro and Business up to 90 days.